Originally Posted by
GUWonder
Well, we already know what outcome DL's experts delivered (or at least didn't manage to avoid). And it wasn't pretty yesterday. And it still isn't all smooth yet.
Is DL now "too big to fail" (as in too big to be allowed to fail) in our airline market, a bit like some of our largest financial sector behemoths?
That's an odd extension of my comments.
My point is that it's improper to speculate on remediation, even in the most most generic sense (which has been done over and over in this thread: "more money + time = no failing!"), until we actually know what happened. Yes, obviously something bad happened, but let's see what that actually was.
And I don't think I've seen any mention here of the systems likely in play here being hosted by Travelport (i.e. with a corresponding SLA) rather than Delta:
"Travelport will continue to run the system infrastructure for the Delta platform in its Atlanta data center."
http://news.delta.com/delta-and-trav...responsibility