Originally Posted by
vincentharris
Honestly instead of a dumb 58 second video from the CEO, I would just like them to come out, and admit what really happened.
There were no power outages in ATL that night, unless they are on some magical grid that only goes to them. (I am sure Georgia Power is scratching their heads on that one)
Tell people what really happened, what was done to fix it, and how you will work to avoid this happening in the future. Marketing must think the current approach is better, but the truth will go a long way for DL going forward.
DR's dont always work, it takes one outdated piece of equipment in a data center to crash the whole thing, etc. just admit your mistakes DL.
A company the size of DL probably has almost a mini-power station either near by or even on campus for its data center. Thus no other power customers need be effected.
Fixing it to ensure you have enough power for a data center in case of power failure is not easy. Older DCs weren't designed with the power consumption backup that today's DCs need. Upgrading is neither cheap, nor easy. I worked at a DC providing support for 5 hospitals and all associated systems. At the time we upgraded power backups, they only could produce 70% of needed power. This was a data center that only ten years ago had power backup upgraded.
The speed at which technology has come into play has vastly exceeded that which data centers wouldve needed and been designed for only a few years before. Every server, every router, every computer or other electronic adds to the power demand. To replace those backup systems in general means taking the whole system down. In the case at the data center I worked that meant being without any computer technology for nearly 12 hours for 5 hospitals. Mind you this is a small data center. The likes of DL'S would be many times bigger.
As for the reason, a wait and see is best in cases like this. At this stage everyone wants to not be the one responsible and will put out PR trying to touted that. Wait a week and we'll have a clearer idea what caused this to start.