Honestly instead of a dumb 58 second video from the CEO, I would just like them to come out, and admit what really happened.

There were no power outages in ATL that night, unless they are on some magical grid that only goes to them. (I am sure Georgia Power is scratching their heads on that one)

Tell people what really happened, what was done to fix it, and how you will work to avoid this happening in the future. Marketing must think the current approach is better, but the truth will go a long way for DL going forward.

DR's dont always work, it takes one outdated piece of equipment in a data center to crash the whole thing, etc. just admit your mistakes DL.