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Old Aug 9, 2016 | 5:00 am
  #500  
Zamees
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Originally Posted by MrAndy1369
I agree that $200 is a slap in the face, especially for longer delays/cancellations. DL should have done staggered voucher amounts. Like: 1-2 hours, $150; 2-3 hours, $200; 3-5 hours, $300-350; 5-7 hours, $500; 7+ hours/cancellation, $700 or something like that. Disappointing.

On the other hand, SWA only gave a discounted fare sale, that's it. DL, at least, was proactive by handing out snacks, having the CEO do a video, and quickly communicative.

I guess we shall see if displaced passengers will get hotels tonight. I hope ATL won't be filled to the brim with passengers on cots.
This was obviously an act of god

FORCE MAJEURE EVENT

Delta Air Lines defines a force majeure event as:

Any conditions beyond Delta Air Lines' control, including weather, acts of God, civil commotion, wars, hostilities, strikes, labor-related disputes, government regulation, shortage of labor or fuel, or other facts not foreseen by Delta Air Lines.
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