Originally Posted by gigglypug

Stuck at LAX, waiting for a LAX-AUS flight. Communication has been terrible! Twice now I left the SC thinking that dept was imminent...first time there was even a plane coming into the gate (ground crew did not know what plane it was, turned out to be bound for Portland). I understand the delays as a residual of the outage, but the confusion seems to be getting worse instead of better as the evening progresses...

Outside the SC it's positively apocalyptic. People are crashed every which way because of course there aren't enough seats. Kids are screaming. The "need help" line rivals anything I've ever seen at Disneyland. Delta folks are pushing carts with water and snacks through all of this. It's a disaster and I truly hope SOME lesson will be learned from all of this...!