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Old Aug 8, 2016 | 10:27 pm
  #230  
OceanBreezes
 
Join Date: Jan 2010
Programs: AA EXP, Hyatt Diamond, Hilton Diamond, any other status I can get via credit card
Posts: 108
Originally Posted by cdancer20
How were you notified? Do you have them setup with a gift card balance tracking website?
Hyatt sent me an email saying they discovered a compromise and to notify them to let them know whether I wanted plastic or email replacement and where to send it. They also ensured that no personal information was compromised I emailed them to ask them if all my gift cards purchased that day were compromised or just one (I checked the balance and all 5 were compromised...but, they only were emailing about one). I have sent them another email indicating it was all 5 of them. I have 1 purchased on a different date that has not been compromised.

I checked the balances by calling 866.784.0540.

I can only imagine how much they have lost due to this issue.
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