Originally Posted by
skipaway
I just called BA, who issued my DONE4, and asked them to change my flight from JFK to HKG, CX 831, to AA 8924 (the latter being the code share number for flight 831) I will be taking this flight after having flown SFO-JFK on AA, so my previous flight is AA. He said it can't be done. Any advice? Should I have fed the code share number to the agent when I booked? (The oneworld booking tool, of course, does not list code shares.) Will AA do it? I understand if another airline touches the ticket, they have to reissue the whole thing, so I doubt they'll be enthusiastic even if able. It matters for EQM accrual to AAdvantage 2 EQM/mi on AA vs 1.5 on CX.
Definitely call back
Last year I phoned BA in Brasil to change two flights on my BA-issued ex-CPT DONE5 from the operating carriers' flight number to the AA codeshares (operating carriers were JJ and JL).
The agent did ask why - the reason was to get my required four AA marketed segment for status qualification.