Of course. Most people only fly because they need to be someplace else. But am I crazy for thinking that DL gets a little bit of a pass for this very rare and exceptional event? I am by no means a DL apologist--I want them to take care of their customers. But I just think that sometimes **** happens, and that when it comes to travel, most people understand that--including people who are expecting others to show up at "important meetings or job interviews" who are unable to make it. From what I can tell, DL is doing what need to do to get things back in order, including waiving all change fees and being flexible with rebooking. How much do you think they should be paying?