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Old Aug 8, 2016 | 7:59 pm
  #439  
MrAndy1369
All eyes on you!
15 Years on Site
 
Join Date: Apr 2007
Location: USA
Programs: AAdvantage, MileagePlus, SkyMiles
Posts: 4,339
I agree that $200 is a slap in the face, especially for longer delays/cancellations. DL should have done staggered voucher amounts. Like: 1-2 hours, $150; 2-3 hours, $200; 3-5 hours, $300-350; 5-7 hours, $500; 7+ hours/cancellation, $700 or something like that. Disappointing.

On the other hand, SWA only gave a discounted fare sale, that's it. DL, at least, was proactive by handing out snacks, having the CEO do a video, and quickly communicative.

I guess we shall see if displaced passengers will get hotels tonight. I hope ATL won't be filled to the brim with passengers on cots.
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