Originally Posted by
Zorak
Yeah, I've been mildly amused by the amount of forthright "this would never happen to me" stated or implied. It does seem likely they or their providers/vendors had large gaps in their continuity plan. But the defects are always easy to identify and pick apart in hindsight, and every business makes tradeoffs.
Sure, this is still a process failure on DL's part, and embarrassing for them, but I do have some degree of sympathy for how it could have happened.
In my posts that's all I've been implying is that this seems like a bad decision on delta's part. The way I read it, they don't have a secondary site, which to me is the issue (and the one I've brought up).
I don't think I ever said something like this doesn't happen or couldn't happen with the products I work with. But I sure as heck would have a better plan (or make people think I did at the least).