Originally Posted by
Zorak
Yeah, I've been mildly amused by the amount of forthright "this would never happen to me" stated or implied. It does seem likely they or their providers/vendors had large gaps in their continuity plan. But the defects are always easy to identify and pick apart in hindsight, and every business makes tradeoffs.
Sure, this is still a process failure on DL's part, and embarrassing for them, but I do have some degree of sympathy for how it could have happened.
It's a bit unsettling to know there are vulnerabilities that could lead to the entire system basically shutting down like that, as you have to worry not only about accidents but also malice. Isn't the idea with redundancy to have data stored in several places geographically so that something like a fire or power outage in one place can't take the whole thing down? I dunno how realistic a proposition that is for an airline, but you hear about it for large Web-based businesses. Bastian should have some 'splainin' to do to investors over why there's no back-up plan.