Originally Posted by
Grouchy
Honestly...kind of expected Delta would arrange a room for you and provided ground transportation in this situation. Delta's ST partners (AF, KE, MU, KL) all do this on overnight delays. Heck, KL did take care of Delta pax today at AMS and provided hotels for them.
Yep, it would have been nice. But I think there's only a few really close to NRT and the rest are far away. And the ground transport seemed to stop early too.
Will be interesting to see the passenger compensation on this fiasco. I don't think 10K SkyMiles will be enough this time