Originally Posted by
jrkmsp
I think that's one thing we can count on. Delta's systems will automatically rebook passengers, something Southwest can't do, and it has a good track record of speedy recoveries from cancellations. Sure, today will be messy, but I doubt we'll see the scale of cancellations Southwest did — especially into the next few days.
The last few times DL has automatically rebooked me on international trips hit by IRROPs, it's booked me for airports in a different country than to where I was ticketed. I've had to call in to get that manually fixed. And given the phone handling times can be a mess at times, the situation was made even worse by DL.
I have to wonder if DL uses DL/Skyteam elite status or fare as a basis to prioritize who gets rebooked how and for when.