FlyerTalk Forums - View Single Post - T & Cs technicality for awards ticket?
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Old Aug 8, 2016 | 4:23 am
  #5  
Johnnieboy
 
Join Date: Sep 2015
Posts: 795
I think the cash/miles being forfeited only applies if you are classed as a no show / cancel within 3 hours of departure.

I've cancelled three award tickets during the last 2/3 months and got all of my miles and fees refunded straight away. In each case I made sure to notify them I wanted to cancel at least a few days before travel.

I'm sure you'll be fine
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