Originally Posted by DrunkCargo

Most people are 99%. Perhaps SE's and those flying in F are trying to be 1%? (not saying it's right or wrong, just saying)



Oh I love it when I get a UA glass on an AA flight. Clearly a catering issue. But cutlery all has different weights, thicknesses, even metalic content. It's clear when AC is de-logoing their cutlery intentionally vs. catering mistake.



What gives me national pride is the behaviour of Canadian "people", not asset details. I actually find US ground crews more polite and less righteous than Canadian ones. I feel I have to battle for what I've paid for with Canadian service providers. This is banks, airlines, hotels, etc... I'm talking about clear contractual obligations more than "nice to haves".

Canadians are known to be polite, but as 24left eloquently posted elsewhere, it is possibly just passive aggressive and really the biggest lie of them all. And I hate liars. Have the balls to tell me NO rather than hide behind a bunch of poor argumentation. South Park may have had it right!

But I absolutely notice these details as a form of product cheapening, but will accept it if I see a corresponding rise in share price (even though I'm shorting AC), or a lowering of product price.



The Tablecloth was completely missing? the napkin roll? No AC sewn tag or embroidered logo? what was missing?

Seriously, why not just hand me a lunch box when I board and I'll serve myself. Next AC flight I'm cracking my own scotch in Y.