Originally Posted by
scottishpoet
did you get your bag?
No, not yet. It's been about 110 hours.
I'm getting conflicting information from the Indian call centre but as far as I can understand the bag is still at Linate. British Airways has apparently asked whoever at LIN to send it to Heathrow. This has been done more than once but for whatever reason hasn't happened. At least a half dozen occasions agents have told me that the bag has been located and is at Milan, it simply hasn't been sent to Heathrow. My concern is that the contracted lackies are simply reading that LIN was the last place it was scanned and are therefore
assuming that's where it is.