Originally Posted by shonanroger

Haven't stayed here yet, but have a reservation for the end of August. After checking both web pages, spg and Prince, called today for some clarification. (Had to call as no mail address to be found on the web pages.)

- According to their policy, they will allow at most two adults and one child below elementary school age in one room. Was told that in case you want to stay with two adults and one first grader (or older) or three adults you wold have to get two rooms. Regardless of the room type and size reserved.

- The spa and fitness area, including pool, is only accessible for persons aged 18 yrs or older.

- When staying in the lowest room category, which is Deluxe, fitness area access is JPY 4,000 per person. Access fee is waived when staying in higher room category or being spg Plat (... didn't ask about Gold or lower).

- Plats will also get free access to Club Lounge. Club Lounge serves breakfast. There is no age limit for Club Lounge access.