FlyerTalk Forums - View Single Post - CX obligation to rebook missed connections?
Old Aug 7, 2016 | 2:39 am
  #4  
Hottub Cowboy
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Join Date: Jun 2010
Location: Hong Kong
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Originally Posted by infinitium
Hi gang,
Quick hypothetical question: am on a HKG-SFO-PDX leg next week, all on 1 ticket:

- HKG-SFO (CX 870) on CX ticket & metal
- SFO-PDX (AS 387) on CX ticket & Alaska Air metal

If by some crappy stroke of luck, and I miss my SFO-PDX connection, due to late takeoff from HKG-SFO...

1) Whose responsibility is it, to rebook my last leg - CX or Alaska Air?
2) Will I simply get moved to the next available CX/AA flight? If there's an earlier connection on another airline (say, Delta or United), can I request/insist to be transferred to that flight, at no extra cost to myself?

Just wondering, since the HKG-SFO flight tends to incur late takeoff from HKG, anywhere from 30m-3hrs (!) over the last 2 weeks.

I usually fly economy class HKG-SFO-DFW or HKG-LAX-DFW on CX & AA (Domestic). There have been instances over the years where CX was delayed out of HKG and I missed my AA connection. AA put me on the next available flight and on some occasions upgraded me.

There have also been occasions where AA was delayed out of DFW due to weather issues and I missed my CX connection. CX put me on the next available flight.

As hikouki mentioned, you should have no problem at all. Have a safe trip bro.
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