Originally Posted by
Goldorak
To add to the discussion : the different discussions you had on the phone with the DL agents representing AF in the US show how incompetent those DL agents are on AF affairs.
There is a special desk (I forget what it's called, something like "International Partner Reissue") who are highly knowledgable. I was transferred to them once when my AF issued itinerary was significantly rescheduled, and they knew exactly what they were doing.
But yeah front line, even the Medallion lines, are generally useless except for booking DL codes operated by AF.