FlyerTalk Forums - View Single Post - Diamond renewal packet, UA lounge passes included
Old Aug 5, 2016, 4:51 pm
  #75  
Miesque
 
Join Date: Feb 2013
Programs: Hilton Diamond
Posts: 4,290
Ok, Hyatt has managed to massively irritate me. In the mail when I got home was a Hyatt envelope that states "We are pleased to enclose the Hyatt Gold Passport membership card you requested."

THAT IS NOT WHAT I REQUESTED and I now spent another 15 minutes on the Diamond line submitting another request after being initially told "I don't think they are doing that anymore." I was told not to expect that passes until after Labor Day. One of the reasons I chose United on my upcoming trip is that I thought I would use one of these damn lounge passes otherwise I would have gone with a more inconvenient route on Delta where I have Sky Club membership.

This is one of those situations where I told the lady on the phone, I realize this is not your fault but I am rather irritated.
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