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Old Aug 5, 2016 | 12:10 pm
  #93  
sethb
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Originally Posted by anon2k2
Route: RDU-LGA-YUL
Fare: F

What Happened: RDU-LGA delayed so that I would have missed LGA-YUL. Called DM line for help and was rerouted RDU-ATL-YUL, but RDU-YUL was full in F, so I was assigned a C+ (middle) seat.

Compensation: Phone agent offered (without prompting) $200 voucher + refund of fare difference between F and W for that segment. Not bad since I ended up in YUL only 30 mins after I would have via LGA.
I would probably have preferred a C- aisle to a C+ middle (if one was available, of course). That could also have increased the cash compensation.
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