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Thread: Malaysia Airlines flight reschedule and wrong booking
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Old Aug 4, 2016 | 1:56 am
  #2  
jeffrocowboy
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Originally Posted by boyduke
Hi,

I have booked a ticket with Malaysia Airlines from PVG to AKL via KUL. The original plan is -
Sat, 21 Jan, 16:05 PVG -> KUL MH389
Sun, 22 Jan, 08:40 KUL -> AKL MH133
Mon, 06 Feb, 01:15 AKL -> KUL MH130
Mon, 06 Feb, 08:55 KUL -> PVG MH388

However the trip is changed to something weird.
Sat, 21 Jan, 16:05 PVG -> KUL MH389
Sun, 22 Jan, 21:55 KUL -> AKL MH131
Mon, 06 Feb, 14:40 AKL -> KUL MH130
Mon, 06 Feb, 09:30 KUL -> PVG MH388

It's impossible for me to catch the last segment. What shall I suppose to do next? The tickets is non-refundable/no-change original.

1. Ask for rebook to other airlines suitable with my trip
2. or ask for rebook with another day&time within MH


I have submit the request on website, messaged on facebook, and phoned hotline for half an hour and always busy. Any other useful channel to contact with MH directly?
contact them via twitter
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