Originally Posted by
Zorak
However my friend of course plans to followup with feedback to Marriott after the stay and e.g. see if they will reimburse incidental expenses like wifi that would have been free. Would asking for any other compensation be appropriate? (I'm not much of a hotel guy; he's Marriott Gold but not on FT so I'm asking
) Or does this all still fall under "room type not guaranteed until checkin" or somesuch.
Marriott Gold would get free breakfast, so ask them to pay for that, as well as the Marriott points and nights you (or he) would have received.