Earning AZ Miles on KLM Flights Operated by CityJet...
Okay, here's one for you which having spent around 20 minutes on the telephone to both Alitalia and KLM and today I still do not have a definite response to and have been asked to send an email:
I recently travelled from London City airport to Rome via Amsterdam on a booking made on KLM 's website. The ticket was marketed as KLM throughout and the booking fair was L. The points for the leg from Amsterdam to Rome have been credited to my MilleMiglia account, but nothing for the flights from London city to Amsterdam (operated on behalf of KLM by CityJet, though with a KL prefix).
Surely the important thing is that the flight from London to Amsterdam has a KLM prefix and is in a fare class (L) which attracts Alitalia miles credit and recognition that the flight goes towards the qualifying flights' total?
Strange thing is, neither KLM for Alitalia seem to know the answer. Do any of you guys?