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Thread: Trying to telephone Heathrow Express
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Old Aug 2, 2016 | 3:59 am
  #6  
CarefreeBA
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If worse comes to the worse - I would expect HEX to be quite lenient (in my opinion) with this and you could board and let the conductor know.

Me personally, I find their Twitter account to be very useful in dealing with this kind of stuff. You could try that?
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