Dear All,

We were denied boarding by Brussels Airlines on our way back from Sweden, on a day of reasonably good weather (as far as I can remember but also as proven by weather data archives), on a Gothenburg to Brussels flight.

The incoming flight was significantly delayed and we were clearly going to miss our connection in Brussels.

As a result, instead of letting us travel to Brussels where we could have been at least half way back home already, stay overnight and catch the first flight in the morning, we were denied boarding (as opposed to many other passengers), had to go back to downtown Gothenburg, and arrived back home the following evening instead of late the same night.


When we recently reached out to AirHelp for assistance with our compensation request, they faced what looks like blatant lies from Brussels Airlines, claiming "force majeure" due to exceptional weather conditions.
Again, both my memory and historical weather data en route showed there was no such thing.

Have any of you already encountered such claims ?
Isn't it a bit too easy for airlines to escape compensations that way ?

Nick