FlyerTalk Forums - View Single Post - Cyclone NIDA
Thread: Cyclone NIDA
View Single Post
Old Jul 31, 2016 | 8:54 pm
  #14  
ginger50
50 Countries Visited
All eyes on you!
15 Years on Site
 
Join Date: Apr 2009
Location: Plymouth
Programs: BA Silver, FB Platinum, EB Gold, MUCCI du gingembre cinquant, CAMRA
Posts: 1,440
Originally Posted by ChrisLi
If you have started your journey, just call CX HK Hotline, long wait guarantee but they will sort it out for you.

If you not started your journey, call your travel agent
I had not started my journey and it was an on-line booking. I called the HK number - 15 minute wait and a very helpful agent re-routed me onto CX250 from LHR tonight. Looking at the forecast even that flight looks likely to get disrupted.

My cancelled flight was CX358 from MAN. No extra charges were made and a new travel document has arrived in my email. But I can't check in online for the new flight because there is a message that says
We apologise that Online Check-In is not available as we cannot locate your e-Ticket in your booking.
.
Do I need to worry about this?

Thanks
ginger50 is offline