FlyerTalk Forums - View Single Post - UA unaccompanied minor (UCM) policy {Archive}
Old Jul 31, 2016 | 5:53 pm
  #239  
porciuscato
All eyes on you!
10 Years on Site
 
Join Date: Jul 2013
Programs: DYKWIA; But I'm a "Diamond Guest" Delta Diamond, UA 2MM
Posts: 2,375
It looks like United has just tightened the screws with (supposed) UMs. I nearly always travel with my kids on separate PNRs.

For the first time ever, the online-checkin system refuses to check them in:

We are unable to complete the check-in process as children traveling alone must check-in with a United representative. Please proceed to the airport for check-in.
The GS rep tells me this has changed in the last month or so. The only thing they can do about it over the phone is temporarily change my 15-yo's birthdate so he's 16 and then change it back after checkin. I declined this because it would probably kill the TSA-PRE status.

So it looks like I'll always have to check the kids in at the airport. Big drag in an airport that doesn't even have a real premier line (let alone GS).
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