I have two separate PNRs of HKG-MAD (CX stock ticket) and MAD-GRX (IB stock).
Based on new oneworld policy, I need to pick up and re-check my bag at MAD.
That's not comfortable, but I can accept it.
My concern is about misconnect.
I have 3 hours layover at MAD but HKG-MAD flight delayed so bad (over 3 hours) three times only in July.
What happens if my flight delays and fail to catch MAD-GRX flight?
My MAD-GRX will be canceled as no-show or Iberia change my light to later one?
I also know about global support. What can they offer me?
https://www.oneworld.com/airports-de...global-support