My tick off's this week

Japanese restaurant in Sydney area:

- Restaurant was hot as hell... AC wasn't turned on.
- Ordered my items to find out that one item they were out of (well, she waited 10 mins into my order being placed to tell me this)
- Drinks showed up 15 mins after ordering
- Asked to sit outside, was told "I need to pay now then"... I told her "What is the difference in paying now to eat outside???" I refused, she backed down
- The young lady was seating people and the only one taking orders (lunch time). There were 7 tables full at the time. She was really hap-hazard in serving people and seating them,
- Food was good, however the Miso soup was cold. Didn't complain, didn't touch it. She didn't even ask if it was OK.
- Paid up and left with no tip... This was a NEW restaurant

Bottom line is... If you provide service like this to customers, all you get is a bad rep... forget anyone actually recommending your establishment.