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Thread: Best way to pursue complaint?
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Old Jul 30, 2016 | 5:56 am
  #5  
pomkiwi
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Originally Posted by go_around
Only other time I complained to EK was by phone and when I asked "what happened to customer service? Don't you do customer service?", the person replied "no". At least they're honest, I thought...
I think you have your answer there. I would give up and move on as I doubt you will get a satisfactory response out of EK and you might as well save yourself the hassle.
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