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Thread: Best way to pursue complaint?
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Old Jul 30, 2016 | 5:52 am
  #4  
go_around
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What is the best channel for getting it escalated? I feel the person who replied to the complaint has ignored my follow up.

Only other time I complained to EK was by phone and when I asked "what happened to customer service? Don't you do customer service?", the person replied "no". At least they're honest, I thought...
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