FlyerTalk Forums - View Single Post - booked room with roll-in shower, none available
Old Jul 29, 2016 | 1:08 pm
  #13  
Voodoo Daddy
 
Join Date: Aug 2011
Programs: Hilton Honors Diamond, IHG Spire, Marriott Titanium, Wyndham Diamond, Caesar's Diamond
Posts: 536
Is there some reason that Marriott's Ultimate Reservation Guarantee wouldn't apply to this situation? If a Residence Inn is unable to deliver on a reservation, they must pay for the accommodations nearby and they owe the guest $100 cash.

http://www.marriott.com/marriott-rew...s/guarantee.mi
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