Originally Posted by
mvcore
The one thing my source did mention is that it doesn't look like JPM will handle concierge the same way it handles the Ritz and Palladium. I think they are gonna rely on the Visa Infinite Concierge for that.
Me I personally hope they use JPM for concierge services like it is now. I have used the Ritz concierge for A LOT and they have always come through and done some stuff that I couldn't even fathom getting accomplished. It can be a hassl sometimes with a lot of back and forth but to me it's entirely worth it. Again YMMV.
If my experience with City National Crystal Concierge is any yardstick -- and I think CNB uses Visa Infinite concierge -- it's distinctly worse than Amex, Prestige and definitely Ritz. When Discover card used to offer concierge service for a short period of time, it was much better than Visa.