Originally Posted by
JCFans
I'm due to spend a week at the Singapore property soon and I still have the full USD$100 for the year to spend. When I booked the property through FPC they did say that the certificates will be honoured in local currency, i.e. SGD$100 (which is a weaker currency than both USD and CAD).
Knowing your experience with this, I will press hard for them to honour the USD currency with FPC. But maybe I need a manager? Because the FPC reservation agent did state it will be honoured in the local currency.
Thoughts?
No, that's just crap. Honouring the certs for the nominal value in the local hotel currency is not correct. By that logic, if you tried to use a $25 cert at the Fairmont in Manila, you'd get the equivalent of USD$0.53 off your meal!
The terms say USD, and USD is what it is supposed to be. Sounds like a poorly trained agent. It wouldn't surprise me to hear the hotel told you that, but it is a little surprising that an agent at the FPC told you that.