FlyerTalk Forums - View Single Post - Fairmont $25 USD food/spa credits
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Old Jul 28, 2016 | 4:20 pm
  #16  
Jasper2009
In Memoriam
15 Years on Site
 
Join Date: May 2009
Location: FRA / YEG
Programs: AC Super Elite, Radisson Platinum, Accor Platinum
Posts: 11,874
Originally Posted by JCFans
I'm due to spend a week at the Singapore property soon and I still have the full USD$100 for the year to spend. When I booked the property through FPC they did say that the certificates will be honoured in local currency, i.e. SGD$100 (which is a weaker currency than both USD and CAD).

Knowing your experience with this, I will press hard for them to honour the USD currency with FPC. But maybe I need a manager? Because the FPC reservation agent did state it will be honoured in the local currency.

Thoughts?
Sounds like nonsense (or an agent who isn't overly familiar with the benefits).

The dining certs (both the $100 Plat Select option and the regular $25 dining/spa certs) are in USD.

I tend to recommend to have the front desk take care of any cert redemptions in the morning on the day you check-out (which gives them some time to process them before you check-out). Or just plan for check-out to potentially take a little longer...
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