Originally Posted by
stex
Quick question, mostly to make sure I read the fare rules correctly: I booked an ex-SA DONE5 in March 2016 with BA. I might need to cancel the RTW ticket, and I would like to if I am correct in assuming that I would be able to get 100% refund on the BA issued ex-SA DONE5..? Thanks for your help!
No. You should get a 95% refund of the fare (and fuel surcharges), and a total refund on government taxes and airport fees, less any applicable service fee.
From the JNBJNB BA DONE5 Penalties category,
Code:
CANCELLATIONS AND REFUNDS
1/ AFTER TICKET ISSUE -
FORFEIT 10PCT OF TICKETED FARE FOR ECONOMY CLASS
FARES.
FORFEIT 5PCT OF TICKETED FARE FOR BUSINESS/FIRST
CLASS FARES.
2/ IN CASE OF REFUSAL OF OFFICAL DOCUMENTS/ENTRY
PERMIT/VISA A FULL REFUND WILL APPLY PROVIDED
OFFICIAL DOCUMENTATION FROM THE APPROVED AUTHORITY
IS PRODUCED AND ATTACHED TO THE REFUND REQUEST.
It may be more efficient to move your trip to a different departure date.