FlyerTalk Forums - View Single Post - Upgrading over the counter at IST, using E+ voucher
Old Jul 28, 2016 | 11:24 am
  #8  
airoli
All eyes on you!
25 Years on Site
 
Join Date: Aug 2000
Location: ZRH / YUL
Programs: UA, DL, TK, Starwood > Marriott, Hilton, Radisson, GHA
Posts: 7,578
Originally Posted by boosh
They must not like the look of my face then
Don't get plastic surgery just yet.

At TK, "it can't be done" from an agent often just means "I can't be bothered" or "I don't know how". The equivalent of HUCA, trying another agent at the same desk a bit later, often does the trick.
airoli is offline