Originally Posted by
highops
Isn't Z34 the Ritz Card $100 stay credit and Z38 the Club upgrade rate?
That's correct. The issue is that the Z38 rates aren't showing online any more. In the past (when it was working and there was upgrade availability) I always got the same rates online for Z34 and Z38. Upon calling in, the agents were able to get the same rate with both club upgrade and $100 cc credit applied but it has always taken them a lot of time/effort. I'm just trying to find out if others have had the same experience getting the club upgrade applied to a Z34 rate without a change in rate.