I'm seeing more and more Doubletree's have these floors and are a premium that you pay. My question is as a Diamond Member I have never been put on one of these floors or even had access to the "lounge"/snack bar. I've talked to the front desk at the hotel and they say "little extras" isn't an upgrade and not a Diamond benefit. Is this really true that this floor isn't a Diamond benefit? Seems like snub to Diamond members since these hotels don't have other lounges for Diamond members.