Originally Posted by
ORDroad
You have described precisely my feeling on the matter.
When I make a booking for a rental van, which seats 7 adults, should I not expect that it effectively comes with 7 seats? And that I don't need to pay a fee at pick up to add any missing seats to come to the 7 of the original booking?
I really don't see how it could be up to the discretion of the hotel to come up with anything different if a room is listed as suitable for 4 adults, and is confirmed in a reservation with a quoted total price.
The maximum occupancy is just that, the maximum that can occupy the room - the number of beds in a room is normally described on a room type . What has the hotel said regarding your request?
That it is a moderately large suite does not mean that there are going to be multiple beds. A 2 bedroomed suite is one that should be sure to have at least 2 beds