Originally Posted by
freqflyerbmw
I purchased my ticket using American Airlines miles and have a segment from DFW to SYD, SYD to MEL, SYD to DFW on Qantas. I am able to view and change my seat for the SYD to MEL flight on Qantas.com, but I get the below error when trying to view/change seats for the DFW/SYD segments. Does anyone know why? I tried contacting Qantas and they aren't sure. Also, I don't want to try and choose other seats with an agent. My seats have been assigned, but I would like to see what other options I have.
Please review the following items:
We are not able to display the seat map. Contact us or you can select an aisle or window seat preference. Selecting a seat preference will cause previously requested seats to be lost.
Please nominate an aisle or window seat preference.
I have see this when there is a planned change of aircraft type. Unlinkely on DFW - SYD, but common on SYD-SCL ( switching between old 4 class aircraft and 3 class B747s)
Is a seat map appearing on apps like Seat Alerts?
Usually the seat map will appear closer to the flight. I find its best to wait and it will sort itself out, ( no one else can change their allocation so the "good seats" will still be there.