Originally Posted by
KLouis
You can't! I was explicitly told that an "upgrade" from T to S requires a new ticket to be issued. And there would be no change of the ticket as such, as flight and date would stay the same. It's a no-win situation.
I think that this is the result of someone who built/changed the whole system without understanding the realities of flying. Although a very different situation, similarly stupid to the impossibility of somebody residing outside Athens to book a long haul award ticket, except for during the summer!
Hi KLouis! Have you tried to rebook the ticket yourself by "changing" the flight to the same date and hour? I've tried this several times and was shown the higher class for the named price difference + changing fee, never went through with it, though.
Also, the call center agents are able to book any fare for you on the phone. I asked for that some years ago, but then it was way more expensive than what the OTA offered.
Originally Posted by Xandrios
The reason why they do not let people buy up is to enforce their fare rules. Otherwise you could do the following:
- Book a very cheap flight that does not allow cancellation
- Upgrade to a slightly more expensive fare that does allow cancellation
- Cancel the flight and get a refund while your original ticket did not allow that to happen
That's true. But A3 could allow to change within the same type, i.e. changing the class within GoLight or Flex. A3 would benefit by making more money and the passenger by earning more miles. Win-Win, right?