I think so, the form was different to the complaint form - got a reply a couple of weeks or so ago saying
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Thank you for contacting your British Airways Executive Club Service Centre.
Please be assured that your email is important to us and will be responded to as soon as possible.
We thank you for your patience.
Regards,
British Airways
The sending address for this email acknowledgement is an automated account. This message is for notification purposes only and should not be replied to. Thank you.
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I can't always call and sometime have issues talking, hence the preference to email. I found an address for the executive club, so will write as I now have 8 flights between us needing avios added.