FlyerTalk Forums - View Single Post - booked room with roll-in shower, none available
Old Jul 25, 2016 | 10:35 pm
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DJ_Iceman
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Join Date: Dec 2003
Location: Redondo Beach, CA USA
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Posts: 4,024
I think asking for them to reimburse reasonable expenses is fine. Seeking other compensation would (rightly) be seen as a cash grab. This *can* be a learning experience for the Marriott if they listen to the facts. But going in looking for compensation will cause them to immediately tune out, throw some points at the "squeaky wheel", and move on as if nothing happened.
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