Originally Posted by
mahasamatman
I would contact
[email protected] and see what they have to say. They will override the hotel if appropriate.
Yes.
OP also mentioned free breakfast which is the Plat benefits. If Plat benefits are offered, then it's Plat member who is member of record for stay with credit and points, regardless who actually paid. If no breakfast and only Gold benefits consumed, then it's clear that Gold member gets stay and points credit.