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Thread: How to handle Delta changing return flight without permission?
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Old Jul 24, 2016 | 10:17 pm
  #11  
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Originally Posted by pushmyredbutton
Thank you all for the replies

This was indeed a game of HUCA
I ended up having to escalate this, mentioned EU comp since the change was not authorized, and now all 3 PNRs are equal again.

Few hours on hold total, but it all worked out.
Incidentally, no reason was given for the abrupt change in one of the reservations
It's amazing how having to pay out compensation all of a sudden changes a situation from "There's nothing that can be done" to "Here you go, all fixed and sorry for the problems this caused."
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