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Thread: Diamond renewal packet, UA lounge passes included
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Old Jul 24, 2016 | 5:59 pm
  #61  
Miesque
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Join Date: Feb 2013
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Originally Posted by bsdstone
I just hung up with GP customer service and they said it will take up to 30 days for it to arrive. Tried to pull the same "we'll request another one" get sent out...I said I never got it...she stumbled and said, oh yes, of course, the original just never got sent out.
I called on Friday and after being on hold for a while was told they were sending me another set of passes (again, I am convinced they never sent the original ones) and was told it would take 4-6 weeks.
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