Have to book several tickets this week. Increasingly I find BA's e-ticket format frustrating. The reason? -- too many pages to be printed out from emails and too many wasted pages among them.
A standard BA E-ticket email consistent with 4 pages of tickets and 1 and 1/2 rubbish information (header and foot). This is ridiculous. Especially customers have to bear the bill of home printing. For 4 tickets I have, I printed 24 pages of E-tickets! Even with double sided printing, that is 12 pages. Plus boarding passes I will have later, that is 32 pages of paper which can be reduced to 12 pages!
If you want to shorten the printing, you can print the itinerary only on BA.com manage my booking. But such print out does not have PNR nor ticket number and price information. (useless if you want to keep a formal record)
In contrary, Iberia offers E-ticket in PDF format and you can happily print all the information you needed in one page without compromising font and information available. A separate sheet on Terms and Condition can be printed if you need to.
I think Qantas offers one page E-ticket PDF too which actually is very nicely designed. Fancier than the plain paged Iberia.
Another example is LAN, similar to Qantas. American Airlines also offers a great one-page E-ticket.
So I think BA should enhance its E-ticket delivery by offering PDFs so that we can cut printing pages and useless information. All information regarding charges/changes/baggage can be attached as a separate PDFs for those who wish to print.
Am I the only one here thinks BA's E-ticket delivery been ridiculous?
