FlyerTalk Forums - View Single Post - IHG Rewards Club inability to handle a fraud issue where points are being stolen
Old Jul 23, 2016 | 1:40 pm
  #11  
jsn55
All eyes on you!
15 Years on Site
 
Join Date: Jun 2006
Location: san francisco
Programs: No airline status whatsoever, Chase URs, HHonors Diamond, IHG Platinum
Posts: 577
The experience you've had with IHG customer service is appalling. I hope they get some restructuring and training done soon. If your points are stolen, there should be action within hours, not weeks.
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