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IHG Rewards Club inability to handle a fraud issue where points are being stolen
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Jul 23, 2016 | 1:40 pm
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jsn55
Join Date:
Jun 2006
Location:
san francisco
Programs:
No airline status whatsoever, Chase URs, HHonors Diamond, IHG Platinum
Posts:
577
The experience you've had with IHG customer service is appalling. I hope they get some restructuring and training done soon. If your points are stolen, there should be action within hours, not weeks.
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jsn55
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